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For a list of frequently asked questions about MsgViewer Pro, please view the MsgViewer FAQ.

To see which version of MsgViewer Pro you have, open MsgViewer and go to About>Help. The version number will be at the bottom of the page.

Updates: The latest version of MsgViewer Pro is 3.1 (build 1065) is available to users who have purchased MsgViewer Pro during the past 12 months. Please click here to download the update. Do not download unless you have a licensed version of MsgViewer Pro on your computer.

Your product order number may be required.

Product Manual: Download the latest detailed product manual, which includes advice for administrators installing MsgViewer Pro.

Quick Start: This video shows how to export email files to PDF with MsgViewer Pro

Maintenance Policy:
Free upgrades for MsgViewer Pro are available for one full year from the data of purchase. Version 2.8 users: Since MsgViewer 3.0, a new license key is required to upgrade. If you purchased MsgViewer 2.8 within the past 12 months or if you purchased a maintenance and support contract, you may upgrade for free to version 3.0. To do this, please contact support through the online ticket system, and request a version 3.0 key.

Support for MsgViewer Pro is available through the customer online ticket system. Prior to opening a trouble ticket, please read on to find solutions to common problems.